There’s thousands of stories like this out there with data complexities today to where when a mistake is made, it has to be corrected throughout all the areas to where the data was referenced or used in this case for billing and collections. The bill was less than $400 and was paid but due to “flawed data” it became a nightmare for this man and it just went on and on. This is becoming a major issue too with getting timely corrections made with flawed data. Nobody seems to give this area enough priority it seems. We see it all over and even in another area with the Presidential Inaugural Ball, Ticketmaster told customers, “sorry we did it but too bad”. Nobody wants to open up and correct the data flows when errors occur, why, because it costs time and money when they are focusing on bringing money in.
Presidential Inaugural Ball–Ticketmaster Algorithms Blow It–Tickets on Sale Before Announced Sales Date– Any Companies, Markets, Etc. Know What They Are Doing Anymore With Models and Algorithms? Attack of the Killer Algorithms Chapter 51
The man became so frustrated that he paid it again out of his own pocket and then due to “flawed data” with a “wrong address” listed, his nightmare continued while his credit ratings sank. Finally an admittance that the wrong address was entered and they said they would fix it and remove the bad credit information that had been on his account since 2010. Look we are in 2013, so how long has this gone on? A long time for this man and 60 Minutes did a great presentation on “flawed data” mainly in the credit area and I’ll embed this below if you have not seen it but if you get nothing else out of it wake up to the fact that what credit agencies send you and what they send companies who inquire are note the same thing…consumers are screwed in that respect. It’s all about flawed data and algorithms that execute code.
60 Minutes Confirms the Super Attacks of the Killer Algorithms With Consumer Credit Information With Flawed Data and the Inability to Algorithmically Fix Errors Which Really Makes a Huge Case for Licensing and Taxing All Data Sellers in the US–Chapter 54
In addition, it’s good to know about companies like E-Scoring too who will not even let you see any of what they send out about you and the make millions in profits selling your data. Government just sits by and does nothing here as due to the way he has structured his business with algorithmic processes and hiding under the description of calling it “analytics for companies” he walks all around any laws and nobody does a thing but his company makes millions in profits selling credit information that you and I as consumers can’t, see, touch or question and this goes on because we don’t have any digital laws that cover such algorithmic use and a Congress that can’t get past their old “default” topic of women’s health to disguise their digital illiteracy. The entire story can be read at the link at the bottom of this post. BD
E-Scoring Credit Algorithms Invisible To Consumers Used to Market and Evaluate, Does Not Fall Under Federal Law And Such Are Used by Insurance Companies - How Will This Work With Exchanges –Attack of the Killer Algorithms Chapter 42
Privacy Relative to Tracking Apps and Data Mining Legislation Will Fail If There is No Regulation Path Created–License and Excise Tax Data Miners & Sellers Otherwise It’s “Laws With No Balls”
The Newark Star-Ledger’s Bamboozled column has the story of a New Jersey man who was the victim of a screw-up by the hospital’s billing system that saw him end up in collections, pay a bill that had already been paid and still see his credit score drop by more than 100 points.
It all began back in May 2011, when the man visited the emergency room at the Robert Wood Johnson University Hospital in New Brunswick, NJ. He provided the hospital, where he had previously had an appendectomy, with his information and his insurance card from Aetna, paid his co-pay, etc., and was treated and released the same day.
In an attempt to prevent any further damage to his credit, the man decided it would probably be best to just pay the collections folks the $378 and then sort things out. But it only got worse.