Mission is a part of the St. Joseph hospital system and from looking at the Best Upon Request website, they are not the fist hospital who has enabled the concierge service. The best part of the service is that is complimentary. I can see this evolving fast as family members are rushed today with schedules to keep and other family demands.
I wonder how far the personal errands can go with this? Let’s see can I have my dry cleaning picked up too? Overall this sounds like a nice service though and something that should prove to be helpful as being a patient today in the hospital is not without it’s level of stress with everything you need to remember. BD 
MISSION VIEJO, Calif., Sep 18, 2008 (BUSINESS WIRE) -- Mission Hospital patients and their families now have access to an on-site concierge service provided by Cincinnati-based Best Upon Request to help reduce the stress associated with being a hospital guest. The complimentary concierge service is available to assist with making special arrangements for visitors, food requests, personal errand-running and more. "Imagine being admitted to the hospital unexpectedly and not having time to make arrangements for your time away," said Peter F. Bastone, president and chief executive officer of Mission Hospital. "Through our partnership with Best Upon Request, patients and their families have the benefit of a personal concierge to take care of the little things that make a patient's stay more comfortable.
Beat Upon Request also teamed up with The Christ Hospital in Cincinnati this week. I used to work at Christ and it would have been nice to have the value-added services.
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