A busy job, especially being the liaison between insurance coverage inquiries and patient care...BD

Bridging Gaps Between Hospital and Home

"I try to give patients a sense of control, a concrete sense of something that can be done: 'O.K., I’m going to help you with XYZ, just to get you through the day.'" Alicia Tennenbaum

Almost as soon as patients are admitted to 9 Silver, a general medicine floor at Beth Israel Medical Center in downtown Manhattan, Alicia Tennenbaum starts planning how to get them to leave.

Hospitals must ensure that a patient’s transition is “safe and adequate” to comply with accreditation standards and state health department regulations and to remain eligible for Medicaid and Medicare reimbursements. But increasingly, discharge responsibilities are being assigned to clerical staff members rather than nurses or social workers.

Source:  Hospital Discharge Planners - Bridging Gaps Between Hospital and Home - New York Times

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