Chicago -- Physicians can drop an insurance plan, move, retire, change practices or even die, and their information will remain the same in the insurer's directory, say doctors who are fed up with the inaccuracies in insurance plan physician directories.
At its Annual Meeting, The AMA House of Delegates approved a resolution calling for the Association to solicit and compile complaints by members regarding inaccuracies contained in health plan directories.
"We believe these inaccuracies are financially mandated by the insurers ... to show they have a larger spectrum of providers than they actually do," said Peter Kaufman, MD, a gastroenterologist from Bethesda, Md. He said the inaccuracies have caused gastroenterologists serious problems when patients seek out specialists, and the physician's specialty is not listed or is wrong.
Dr. Kaufman went on to say he has seen physicians listed in directories up to two years after they have died.
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