Good article about transparency and explains what "triggers" are, as related to health care...digging deep to analyze and learn...and talking about the experience and better outcomes as a result...Mr Levy put its all out there...we are all still humans and still learn by comparing notes and experiences...well worth reading....education was the key to success...BD
This was a huge oversight, which we quickly learned when we would see patients who did not Trigger even though they had abnormal vital signs. Why didn't they Trigger? They didn't Trigger because we forgot to provide education to this very important a set of providers in our institution. Once we had included them in the educational campaign, this mechanism of Trigger failure essentially vanished.
We also learned that what patient care technicians do on any given floor is extremely variable. We therefore began a program to help standardize the scope of practice for patient care technicians at BIDMC.
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