Enrollment drop has United vowing to be nicer

Dr. Frankenstein, President of the CMA wants to see more than promises...BD 

That apology was aimed at Wall Street -- and given the rebound in United's stock price, it was accepted. Doctors are going to be a tougher sell, said Sandy Lane, a consultant to medical practices with Lutz & Co. in Omaha, Neb. "Of all the different payers, [United] is clearly the one everyone has the most problems with," she said. "The reputation from a reimbursement standpoint is they are the lowest payers. There's absolutely no working with them."

California Medical Assn. President Richard Frankenstein, MD, a pulmonologist, said United's success in improving its reputation will depend on more than promises. The CMA met with United in early December 2007.

AMNews: Jan. 14, 2008. Enrollment drop has United vowing to be nicer ... American Medical News