Hospital CEO Paul Levy makes Joint Commission Report available to all and posts his comments on his blog. One area of interest is the non use of technology by physicians and the commission recommended that MD participation and usage of the program be mandatory and the hospital agreed to enforce and bring the rest in to the fold. Good reading and interesting story on how well the hospital did with an unannounced visit from the Joint Commission. BD
As many of you know, we recently had a visit from the Joint Commission, the organization that accredits all of the hospitals in America. The surveyors from the Joint Commission spent several days here in intense review of our physical facilities, our information systems, and -- most importantly -- our actual delivery of care to patients. As is the current practice, this was an unannounced visit, with the surveyors showing up on a Monday morning with just a few hours notice. The people who came were excellent, thoughtful, and comprehensive. As I will discuss below, they found some things that needed improvement, but they also had many compliments for the hospital in general and for many, many of you in particular. They were struck by how many of you came up to them to explain what you were doing and to demonstrate our clinical approaches and advances.
I want you to have the advantage of their work product, so I have posted it on our website. Please read it. Here's the link: http://www.bidmc.harvard.edu/JC07_report. As far as I know, this is the first time that a hospital has made its Joint Commission report available to the entire staff and to the world at large.