Couldn't have said it better myself....supporting the infrastructure...and deciding who's going to be the "keeper" of the health care data...who do and will you trust? BD
Staying on the cutting edge of healthcare technology is easy. It's supporting the infrastructure that's a challenge.
Patients and caregivers are demanding more cutting-edge healthcare technology than ever before, but the support and administration tasks required for this new care model are challenging some hospitals. Across the board, patients, doctors, nurses, hospital staff and administrators are in favor of any technology that can reduce costs, improve efficiency and increase quality of care, said Mark Jacobs, director of Technology Services, Operations and Security at WellSpan Health, including mobile and tablet PCs, self-service kiosks for patient check-in, co-payment collection, automated consent signature gathering and EHRs (electronic health records).
While mobility and self-service are becoming "must-haves," many patients and caregivers are still wary of the value of EHRs. Heftler said patients want them, but they neither understand the value nor trust that the information contained in the EHR will remain safe and secure.
"What we hear over and over again is who's going to be keeper of the data? How are we going to know the data will always be available? How can I make sure that the access is only authorized to certain people?" she said, adding that it's also a tricky feat for providers to access, modify and save that data safely, securely and while maintaining compliance.
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