This is not really a black eye at all as if you go back Massachusetts has been working at this a long longer and there were old software system already in place etc. so basically I look at this as a software upgrade as sometimes what was brought 
together years ago needs an update and that’s exactly what they are doing here. Perhaps the systems in place were too difficult for CGI to bring up to date as stuff like that does happen with data systems. It is not as same as what happened in Oregon which was more digital illiteracy than anything. There’s a big difference between the 2 states and their exchanges for sure.
FBI to Investigate Cover Oregon Exchange-I Would Guess the Findings Might Reveal Some Extreme Cases of Digital Illiteracy, Not Much Different Than What We Have Seen and Experienced With HHS and CMS
It’s smart in the fact that they are doing dual integrations with Healthcare.Gov and getting new software for their own as they have a back up. I also read where too there was too much being designed from scratch here with their exchange, same problem HHS had with Healthcare.Gov instead of going modular.
The original state exchange was built in 2006, so a few years back and it did work and got people insured. When CGI got in there to work with what was there, sometimes again it’s not worthwhile to try to upgrade an older system that became dated. I’m guessing connecting to Healthcare.Gov is going to probably be the winning choice here as it can be done faster, but who knows I could be wrong too. BD
BOSTON—Massachusetts health officials said Monday they are scrapping the state's problem-plagued insurance exchange in favor of a private company's version used in other states, while considering connecting to the federal site as a backup.
Massachusetts already has comprehensive health coverage, thanks to a 2006 state law. But overhauling the state's online exchange to comply with different rules under the federal health law, passed a few years later, has raised technical challenges.
Tens of thousands of people submitted old-fashioned paper applications and about 190,000 have been put on temporary Medicaid plans until the state can determine exactly what coverage they are eligible for. The state system has had a hard time sorting out eligibility, among other issues.
In the new proposal announced Monday, the state said it plans to use off-the-shelf software from private company hCentive Inc. that has been used in Colorado and Kentucky. But Massachusetts also is working on connecting to the federally run marketplace as a backup.
Meanwhile, Massachusetts will work on connecting to Healthcare.gov. This link possibly could be used for a year if the hCentive effort takes longer than expected, the state said.
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