Is everyone as excited about this as I am (grin). Perhaps it will identify the balance bills before you get them in the mail. The software also makes it very easy and simple to pay them too it states. Well at least at this point we might be assured the Ingenix data base probably won’t be used to determine the usual and customary fees.
“This tool delivers on its promise and, over time, will help drive down administrative costs as well." (quote from the site)
It may serve to help find errors, but the EOBs can help you do the same, but what I am wondering is this going to tie into the Personal Health Records the companies offer? We saw some of that last week on the internet and again, how accurate and trusting will this tool be with working with PHRs? With the slow growth of health information in PHRs, I just wonder how fast this will, or if it will take off. Just as with getting an EOB if there is something wrong, an individual still has to pursue and get items corrected, but there does seem to be an emphasis on how easy it is to pay. My own feelings is that I am very hesitant to use a PHR from a risk management company and have more trust in Microsoft and Google Health at this point, that is again if this is set to integrate with their PHRs. BD
CIGNA today became the first health plan to make Quicken Health Expense Tracker available to those enrolled in the health service company's Open Access, PPO, Point of Service and HMO health plans. Quicken Health Expense Tracker is an online, interactive way for individuals to organize, file and reconcile their healthcare financial information in a way that will help them make more informed decisions about their medical expenses.
Recent studies conducted by Intuit found that while 83 percent of individuals spend a significant amount of time trying to organize, file and reconcile their healthcare financial information, only 34 percent actually read and understand their explanation of benefits. In teaming up with Intuit, CIGNA addresses these issues head-on, helping millions of individuals understand and better manage their healthcare spending.