Sugar CRM is an open source/purchase CRM application. Good to see CRM making it's way in health care...it is needed and saves time and effort...reports and real time information and graphs only a few clicks away. BD
The State of Oregon Department of Human Services used SugarCRM to manage Medicaid claims for more than 35,000 health-care providers in the state. The department moved from managing 60,000 paper-based claims a month to less than 50 a month--and achieved HIPPA (Health Insurance Portability and Accountability Act) compliance along the way.
And speaking of CRM...new mash up coming with Microsoft Dynamics, which I reported on last week working with TomTom GPS tools...the trash folks have discovered CRM...BD
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