Hotels and Spas are realizing the value of mobility, both in customer service and providing a live tablet PC for interactions. Those who sit in front of a PC all day have a hard time realizing how valuable mobility can be it appears. How long before hospitals and doctors offices embrace this and break away from the old traditional keyboard. A mobile experience instead of having to use a keyboard really enhances the experience and on top of that, its simple. As a patient, do I want to sit and watch my doctor type while he diagnoses - NOT! I don't think they can focus on me, the patient, while working a keyboard and the eye to eye contact is just not there. BD
SoftBrands, Inc. (Amex: SBN), a global supplier of enterprise application software, announced today that it has signed a distribution agreement with TabletKiosk for their portable workstation solution. SoftBrands has selected TabletKiosk's Sahara Slate PC line to launch this initiative. The units are blue-tooth/wireless Tablet PCs and run on the Microsoft Windows operating system, including Windows Vista, Windows XP Professional or Windows XP Tablet PC Edition.
Coupling the TabletKiosk product with the SoftBrands suite of products will provide SoftBrands' customers the freedom to move about the property and deliver services without being tied to a reception desk or service station. Using the Sahara Slate PC by TabletKiosk, SoftBrands' customers will be able to check-in a guest, book a spa appointment, make dining reservations, place food and beverage orders or reserve a tee-time, all the while un-tethered from a desk or station that uses a traditional PC workstation. In addition, as the units provide the full functionality of the Windows operating system, many third party applications can be accessed on Sahara throughout the property or enterprise.
"Hotels increasingly want their employees to be free to interact with guests without the confines of a desk or counter " said Steve VanTassel, senior vice president and general manager, SoftBrands hospitality. "We are very pleased to be working with TabletKiosk and Microsoft to provide the freedom and flexibility needed to help our customers further personalize their guest's experience."
"We are delighted to partner with SoftBrands and Microsoft to expand and explore new opportunities for mobile computing in the hospitality industry," said Martin Smekal, president of TabletKiosk. "The convenience of running the SoftBrands' suite of products on the Sahara Slate PC offers hospitality professionals newfound mobility while providing guests with an enhanced guest experience."
"Mobility enablement is becoming more and more important as hoteliers look for ways to increase employee productivity and improve guest service," said Matthew Shigenobu Muta, industry director for Microsoft's Worldwide Hospitality Group. "We are pleased with SoftBrands' and TabletKiosk's joint integration of Microsoft software into valuable mobility solutions that empower hospitality employees to strengthen guest relationships and generate new revenue streams." (Source: Press Release)