Strange coverage story here, will pay for the surgery, but not the device to making hearing possible.  BD

FORT WORTH — For most people, the billing practices of health insurance companies are confusing, at best.   United HealthCare urges all consumers to "refer to their policies" "to make sure they understand what is covered and what may not be."

Still, a North Texas family found themselves surprised to be locked in a battle with their insurance company over a device you may think is covered under most policies.

But time after time, the Collin's medical insurance company, United Healthcare, has refused to cover the $15,000 device. United HealthCare will pay for the expensive surgery to install it.

"What is most perplexing to me is the fact that the insurance company will approve the placement of the anchor and the initial operation to set the stage for the application of the hearing aid, but then they won't pay for the hearing aid," says Dr. Genecov. "That doesn't make any sense to me."

Girl with no ears denied hearing aid | Latest News |


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