In southern California Hoag Hospital in Orange county was rated the highest and Kaiser at the other end of the spectrum....2500 hospitals participated in the survey...BD
ARLINGTON, VA. -- -- Patients treated at Kaiser Permanente hospitals in Southern California were less satisfied than many of those at other hospitals in the region and across the country, according to data released Friday from the first nationwide satisfaction survey.
None of the 10 Kaiser hospitals in Southern California that participated in the survey exceeded the regional average when patients were asked if they would "definitely recommend" the hospital to friends and family. Kaiser runs the largest hospital system in the region.
Among the 94 hospitals in Southern California that participated in the survey, Hoag Memorial Hospital Presbyterian in Newport Beach ranked highest, with 87% of patients saying they would definitely recommend the hospital. At the bottom was Garfield Medical Center in Monterey Park, where 42% of patients gave that positive endorsement.