HHS is using Yammer, a good internal social networking program for sure and it’s very helpful, but this is waste of time and if you want to know, why not use Yammer’s analytics…oh well such is life when you have someone in charge with little or no tech in their background. Wonder how the 75,000 employees feel about this…silly.  She’s been over taken by the NSA stories and hopefully she doesn’t want a little bit of the action (grin), right?

I read stuff like this in the news while the pressure is tremendous for doctors and hospitals today and when see this nonsense, all I can say is it time for a change?  Back in June of 2012 we had this…oh gosh technology is going to save us type of new article..

HHS Secretary Sebelius Still Looking for Tech Breakthroughs To Save the Day

I’ve said it before and time to say it again we have no substantial role models at HHS, the old paradigm of “its for those guys over there” still permeates.  Don’t these folks think about public perception and images?

A couple years ago we had this big deal Facebook contest…for a “disaster app”…I said bees in the bonnet there too and at that time I don’t think she had a clue what Twitter was but has told us now it took her long enough to learn in tweets:)  Everyone else was well into using Twitter for disasters…it’s not that hard to figure out.

HHS Seems To Be Confused on Social Networks–Facebook for Disaster Support Contest, Give Me a Break Use Twitter Like Everyone Else Does

Then we had this the request to “hurry up Health IT”…everyone wants to do that but it takes time, as HHS has now learned with IT projects with the health insurance exchanges.  There were a lot of IT vendors in healthcare that rolled their eyes that bit of brilliance as every programmer and data project manage want to get done sooner but you can’t water board them to speed it up.

Speed Up Rate of Change in Health IT?–“Short Order Code Kitchen Burned Down a Few Years Ago and There Was No Fire Sale”..IT Infrastructure Chance and Revisions Takes a Lot of ”Code”, “Time” and “ Most Importantly Money”

Then we had this letter sent out to all the hospital associations insinuating all were cheating on their billing just before the election..a lot of people took offense to that with even dragging Holder in there too, I guess to show more teeth, best I could figure but it was an over all slap in the face to the industry, so I guess they don’t think about perception and how people view things as such.  Even some folks at Harvard complained on that one.   No example was brought to the table either, just kind of saying “you all better not lie”…sad.  Holder had his own issues with digital Illiterate Lanny going too and all you had to do listen for 5 minutes to the Untouchables and you could see and hear the lack of confidence as he was over his head with not knowing how to investigate high tech crimes

HHS and DOJ Send Letters to Hospital Trade Associations Warning of Gaming Billing System Via Use of Electronic Medical Records–Hospitals Just Learned How to Bill Better & Hired Consultants–Case of Being Algo Duped With Numbers?

In the meantime we had HCA bragging about their billing and how it was gaining profits for them…but nobody looking around over there though..

How is HCA a For Profit Hospital Chain, Making All That Money–Billing in the ER a Contributing Factor for Reimbursements–The Algorithms Move Money and Created Some Very Large Profits And Others Generated ER Care Parameters for the Facilities

Here’s what I said with my tiny observations back in 2010…this how I saw it and still see it…”no role models at HHS”…it is what it is..

HS National Plan to Improve Health Literacy – Not Going To Happen Until We Focus on Using Technology (The Tool for Literacy) Which Includes Role Models at HHS And Other Places in Government

This is kind of sad as I call it a lot of Algo Duping here to where folks get mislead or basically are just addicted to collecting data.  I questioned these 2 back in 2009 (link below) wondering if they had enough or just a tiny bit of tech or business intelligence to be able t determine what has value and what does not and in addition to the quantified self today, we also have the over quantified self.  Good data, the company chosen for analytics markets the fact that they can give you better analytics than Yammer itself, which is owned by Microsoft.  We all need cheerleaders but we also need logic and business intelligence as well. 

Nancy-Ann DeParle and Kathleen Sebelius – Business Intelligence?

This is nothing personal and tech folks besides me sit and shakes their heads too and just don’t talk about it.   I thought this rather proved that point with wanting an app to help with addictions, well internets and apps are addictions too..there you go and algo duped oxymoron for sure.  There is not app for internet/app addiction and 65 to 69% of mobile apps are dead anyway.

Hospital in Pennsylvania Opens First Inpatient Treatment for Internet Addiction–Was I Correct Back in 2010 When I Stated “Data Addiction Was The Next Upcoming 12 Step Program”
Apps Aps Everywhere But Nobody Cares–Way Too Many Software Programs and Contests For Programs That Only Do “One Thing” In Healthcare

When you look at the hundreds of quants and professional folks doing analytics to cut costs and save money, creating math models to do so by the minute, this kind of nonsense looks silly as we all know that all models don’t tell the truth and they hurt consumers and again this kind of stuff just points to the fact that all of this seems to way over their heads. Watch the 4 videos in the footer if you want to understand more of how that works, it’s just the flat out truth and reality and a bit about how we all get duped.  Some folks think every query, or piece of code has value, it does not, and that’s where the easy duping comes in.

With the insurance exchanges too I guess Deparle didn't find enough fun in healthcare either and wanted to go back to PE where the fun was according to the interview given.  It was embarrassing to hear her state in the news that “the IT work is all done for the exchanges”…see how out of touch.  When you don’t know, better to be quiet as it hurts credibility. 

Nancy DeParle Returns to What She Knows, Private Equity-Technology Experience, Knowledge And Being In Touch With Reality Is What Government Needs Today

Yes Indeed a new focus here, let’s dig in here and find some data…and you can see how the epidemic of data selling has it’s impact too, everyone thinks they need all this data…and nobody seeing the real damage done.  This HHS thing is a prime example of a lot of Algo Duping going on.

We have had other blunders too like John Kerry saying we have the right to be stupid…sounds like a George Bush comment…laughable yes, makes sense..nope.  On the hill we can’t even get the folks to educate themselves..and we have this bragging tweet today from John McCain that he got busted playing poker on his phone during a Senate hearing.  Is it all just about games in DC? 

This is pathetic and I don’t even think they care about how they are viewed and what they all really do in public service today.  This is what we are somewhat stuck with.   84% which is 84 senators still use all paper methodologies for this reporting and McCain must be one of the cavemen I guess.  The link below has a lot to say too as good suggestion to help educate Congress.  BD

Congress Needs a Bigger Brain–Restore the Office of Technology Assessment And Truly Assess What is Useful And Remove The Algo Duping Permeating In Government–Fantasy Perceptions That Are Not Real Can Be A Dangerous Thing

The Health and Human Services Department plans to mine data from its internal social network, including deducing employee’s emotions and sentiments, contracting documents show.

Health and Human Services began using the internal social networking site Yammer in late 2012, according to a department blog post. The Facebook-like network is open to all the department’s 75,000 employees, the post said. It’s focused on helping employees better engage with each other across divisions and informally crowdsourcing solutions to workflow issues.

HHS Secretary Kathleen Sebelius’ office plans to award a three-month contract to the California-based business intelligence company GoodData to sift through information posted to Yammer to determine employees’ sentiment on particular topics and to learn which topics are trending on the site.



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