Blue Cross and Blue Shield of North Carolina To Outsource Jobs–Laying Off About 90 Employees

The work will be sent to a company named SOURCECORP with locations in the Carolinas and the Philippines. The data entry will be done in North Carolina, but you might guess where everything else might be going. You know I get tired of reading these notices where the boss says it is difficult and granted nobody likes to lay anyone off, but it keeps happening as technology and outsourcing continue to do the work that we used to do and much of this is normal business situations but much is driven by current economic conditions.

Right now, especially in Healthcare, technology is on steroids and a lot in the wireless and automation areas and no doubt technology will be consuming some of these jobs as well as being out sourced. I guess this is one way one part of Blue Cross might be looking at reducing costs that may not fall under the Medical Loss Ratio areas?

I talked to someone the other day that experienced a lay off of this type at Citi Bank and it was strange as the group didn’t even get to clean out their own desks and was completely canned with scripts read out loud and checks in envelopes ready to go and within 15 minutes they were out the door. The part about not even being able to clean out your own desk was cold as hell thought and it was like they were treated like some kind of criminal who had done nothing but their job. No wonder we have things like what happened at Jet Blue this week. BD

Blue Cross and Blue Shield of North Carolina will cut as many as 90 jobs and outsource some claims data-entry work and other, related functions as part of an effort to reduce administrative costs, the company announced Thursday.

Blue Cross, the state’s largest insurer, says it can save $1.6 million to $2.1 million through the outsourcing plan.

“This is a difficult decision that will affect good employees whom we care about,” says Brad Wilson, chief executive. “It is part of our ongoing work to reduce our costs to keep premiums as affordable as possible for our customers and to remain competitive as a company. We have met with these employees and we will do all we can to treat them with fairness, respect and sensitivity as we make the transitions in the months to come.”

Read more: Blue Cross and Blue Shield of North Carolina to slash 80 to 90 jobs - Charlotte Business Journal